Perform research, experimentation, and related engineering to design, build and evaluate machine learning and NLP based models to be deployed into production environments, Tasks may include (for example) data collection, data cleaning, data analysis, model training, development, and evaluation, and scaling up the system. Required Experience Master's degree or equivalent e

Lead detail business discoveries to confirm business goals and understand current business practices Design and develop best practice workflows that align with the unique requirements of payer and provider organizations that support project goals and outcomes Work hand in hand with care teams to ensure seamless integration of our software solutions into their existing wor

Manages a portfolio of Practice Groups and ACOs and ensures their successful utilization of our services. Partners with customers to create a strategic account plan that defines their desired goals and outcomes and outlines a roadmap for the implementation and rollout of services within their organization. Leverages market experience and advanced product knowledge to iden

As part of the Professional Services, Practice Delivery team , the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long Term and Post Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparen

As part of the Professional Services, Practice Delivery team , the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long Term and Post Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparen

For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we've become the most expansive, full continuum care colla

We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time

We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time

This role will report to Manager, Finance Customer Support, and will be responsible for pricing and deal compliance, data and financial modeling, analysis, and reporting to support our contract process. Key Responsibilities Work the contract renewal process with the sales team and Customer Success Management teams. Complete non commercial changes on customer accounts Sale

GTM, Sales Strategy and Execution Plan The SVP of Revenue Operations will provide leadership and work with other functions to create and implement a plan to generate demand and achieve revenue results by operationalizing the go to market strategies targeted at existing customers and new prospects. Specifically, the position will create, present, get buy in and then drive

GTM, Sales Strategy and Execution Plan The SVP of Revenue Operations will provide leadership and work with other functions to create and implement a plan to generate demand and achieve revenue results by operationalizing the go to market strategies targeted at existing customers and new prospects. Specifically, the position will create, present, get buy in and then drive

Reporting to the Manager of Financial Planning and Analysis, the Senior Financial Analyst, FP&A will partner with finance and business stakeholders of the organization to support various financial and business planning initiatives for assigned market and business functions. The incumbent will also develop meaningful financial forecast models and conduct in depth financial

As the Customer Experience Director, your main responsibility will be to develop and execute a comprehensive CX strategy that ensures our customers have an exceptional experience with our solutions. You will collaborate closely with cross functional teams, including sales, product, and support, to drive the success of our CX initiatives. Key Responsibilities Leads the CX

As the Customer Experience Director, your main responsibility will be to develop and execute a comprehensive CX strategy that ensures our customers have an exceptional experience with our solutions. You will collaborate closely with cross functional teams, including sales, product, and support, to drive the success of our CX initiatives. Key Responsibilities Leads the CX

Reporting to the Senior Finance Manager, the Manager of Revenue Accounting will be primarily responsible for the end to end reporting and analysis of subscription, professional services, and other revenues. The successful candidate will play an integral role in connecting sales operations, products, billings, and the system with accounting/financial implications. The cand